We take the confidentiality of your data very seriously and try to match the trust you place in us. The intention of this privacy notice is to inform you about how your personal data will be treated.We may collect, use, store and transfer personal data about your company when you request a service or product. This information includes your name, address, email address and telephone numbers. We will only use your personal data when allowed by law. Specifically, we will use your personal data to provide you a service that you demand, to write the corresponding contract or to comply with a legal or accounting obligation.


We have implemented appropriate security measures to prevent your personal data from being lost, used or accessed in an unauthorized manner, altering or disclosing them. In addition, we limit access to your personal data to those employees who need to work with them. They will only process your personal data according to our instructions and are subject to a duty of confidentiality. We do not share your personal data with other companies. We will only retain your personal data for as long as necessary to fulfill the purposes for which we collect them.


You have the right to request that your personal data be deleted when it is no longer necessary to retain such data. In addition, you have the right to request that we correct any personal information if it is determined to be inaccurate or outdated. You can ask us to stop sending you advertising messages at any time by contacting us at info@arqanum.com at any time.


We assure you that all the information you provide about your project: models, plans, elevations, sections or drawings will not be shared with other companies. We only use this information to develop the products and services that your company demands. We promise to remove all information about your project from our database once the final infographic has been prepared.


The images, videos, panoramas and other infographics produced by our company are intellectual property of Arqanum according to the Spanish Copyright Law and are stored in our database and can also be published on our website, social networks, portfolios and advertising documents.


All information sent to Arqanum in an employee selection process for our company such as curriculum vitae, portfolios or letters are stored in the database for a period not exceeding one year. The applicant can request the elimination of said documents once the selection process is finished, but in this case their information cannot be used to fill future vacancies in our company. If, after the period of one year has elapsed, the applicant wishes that their data remain stored by our company, they must resubmit their curriculum vitae and portfolio. We promise not to share this information with third parties.


To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection issue between you and us, first contact our Data Protection Officer at info@arqanum.com.


(+34) 679 418 369


Madrid (Spain)